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Context Help

If you get lost inside our hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A pop-up window will appear. It contains elaborate information about all the actions that you can perform on that particular page. Each popup shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast assortment of video tutorials demonstrating how to use our web hosting Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, take a gaze at our extensive Frequently Asked Questions section, which covers questions asked by real individuals and provides practical solutions. We frequently "revamp" our FAQ database with new questions & answers in order to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our fantastic team of support engineers available 24x7 and ready to help you with any issue. Each support ticket you send will be answered within sixty minutes (the average support ticket response time is only 20 minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 71884

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com